Team Training
Tailored programs for your staff, at our campus or on your premises.
- Kitchen, pastry, dining service and front desk
- On-site sessions, daytime or evening
- Certificate of completion for every participant
Business Services
Services for Professionals
We Support Restaurants, Hotels & Companies
Beyond initial training, BTSP is a partner to the industry: upskilling your teams, providing qualified staff, raising hygiene standards and running events.
Qualified Staff & Recruitment
We connect you with our graduates and cover your staffing needs.
- Chefs, pastry chefs, commis, servers, receptionists
- Seasonal reinforcement and extras for peak periods
- Interns and work-placement contracts
Consulting, Audit & Hygiene
An expert eye on your establishment, from the kitchen to the dining room.
- Hygiene audit and HACCP implementation
- Menu design and cost control
- Pre-opening support and service standards
Events & Catering
Our teams and workshops at the service of your events.
- Catering services and buffets
- Show cooking and corporate workshops
- Supervised event staff
A project for your establishment?
Tell us what you need and we will come back within 24 hours with a costed proposal.
Our training packs
9 Packs Ready for Your Establishment
Each pack targets one department: front desk, dining room, kitchen, housekeeping or management. It runs on your premises, adapts to your headcount and ends with a certificate for every participant.
Pack 1
Hospitality
Hotel Quality
- Guest experience
- Service excellence
- Complaint handling
- Professional communication
- Teamwork
Pack 2
Food service
Restaurant Excellence
- Professional service
- Service techniques
- Hygiene
- Kitchen / dining room organisation
- Time management
Pack 3
Kitchen
Kitchen Performance
- Brigade organisation
- Mise en place
- Technical recipe sheets
- Food cost
- Waste reduction
Pack 4
Compliance
Food Hygiene & Safety
- Good hygiene practice (GHP)
- HACCP
- Cleaning and disinfection
- Traceability
- Temperature control
Pack 5
Management
Restaurant Profitability
- Food cost
- Technical recipe sheets
- Stock management
- Cost price
- Waste reduction
Pack 6
Hospitality
Housekeeping Excellence
- Room standards
- Organisation
- Quality control
- Linen management
- Guest experience
Pack 7
Leadership
Hotel Management
- Leadership
- Planning
- Briefing
- Conflict handling
- Team motivation
Pack 8
Quality
Food Product Quality Control
- Goods-in inspection
- Visual inspection
- Temperature
- Use-by / best-before dates
- Storage
- Traceability
- Non-conformities
- Supplier control
- Sampling
- Control sheets
Pack 9
CSR
Sustainability in Hotels
- Food waste reduction
- Water saving
- Energy saving
- Waste sorting
- Eco-friendly products
- Plastic reduction
- Responsible purchasing
- Green housekeeping
- Sustainable catering
Request a quote for a pack
Priced on quotation, according to headcount and the duration chosen.
Our track record
Assignments Already Delivered in the Field
Our trainers work with hotels, institutions and collective catering companies across Morocco.
- Trainer in culinary arts and collective catering.
- Continuing training in gastronomic cuisine, food hygiene and kitchen management at the Sofitel Essaouira hotel.
- Organisation of and participation in the Agadir Gastronomic Meetings.
- Training in optimising fishery products at the Higher Institute of Maritime Fisheries (ISPM), Agadir.
- Food hygiene and safety training for the cooks and restaurateurs of Bab El Marissa, Agadir, with SMART TOURISME — SDR TPME Souss-Massa.
A project for your establishment?
Tell us what you need and we will come back within 24 hours with a costed proposal.